Frequently asked questions
• What is the difference between Osteopathy, Chiropractic and Physiotherapy?
Osteopathy treatment focuses on the body as one WHOLE unit, hence our wholistic approach. As Osteopaths, we are highly trained to find the primary source of your problem rather than just opting to treat your symptoms. Our Osteopaths here at Casey Central Osteopathy will help you understand what your body is going through via patient education. This way you will have better knowledge about your body’s limitations and how to prevent and manage your problem in the future. Your treatment will incorporate a management plan tailored to YOU which involves an active course of action to help prevent re-occurrences and manage your pain to increase YOUR quality of life.
• What will be involved in my first consultation?
Your initial consultation will take approximately 45 minutes and will begin with a detailed history taken by your Osteopath – this allows your Osteopath to assess your health with utmost accuracy to tailor a treatment plan suited to your complaint. Your Osteopath will then follow on with an active examination and orthopedic testing to assess you joint mobility. Please note this may involve you undressing to an appropriate level (gowns can be provided upon request), however if you’re uncomfortable with this your Osteopath can perform this examination with clothes on. Loose fitting clothes would be best suited when coming in for treatment. After this examination your Osteopath will explain to you what they believe the problem is and then begin treatment with your informed consent.
• Is Osteopathy covered by Medicare?
If you are eligible your GP can set you up with a Chronic Disease Management (CDM) formerly known as an Enhanced Primary Care plan (EPC), please speak to your GP for more information about this. Otherwise Click here for more information. Some out of pocket expenses still may apply once Medicare rebates are processed on the spot, please call us for more information.
• Adverse reactions to Osteopathic treatment? How should I feel after a treatment?
Within the initial 24-48 hours you may experience some mild post treatment soreness, there may also be temporary exacerbation of your symptoms or underlying condition. DO NOT be alarmed as this is completely normal and very common because your body is adjusting to the treatment. These symptoms will generally subside after 48 hours.
• I have private health can I use it?
Yes, we accept a majority of private health insurers providing you have Osteopathy under your extras cover. (Please refer back to your private health insurer if you are not sure). Our clinic also provides a HICAPS facility, which means you will experience a hassle free method of claiming your private health rebate on the spot.
• How many treatments will I need?
Depending on what complaint you have come in for will depend on how may treatments you will require.
Most often your Osteopath will be able to give more information regarding this on your second visit once they’ve had the opportunity to examine you and determine how you have responded to the initial treatment.
• Do I need a referral to see an Osteopath?
The only time you require a referral to see an Osteopath would be if you are claiming under DVA or a Medicare treatment plan otherwise no referral is required. You will need this referral from your GP supporting Osteopathic treatment.
• Do Osteopaths treat third parties such as DVA, TAC or Workcover?
Yes, we treat all third parties, please be sure to bring in any paperwork or information that you may have relating to your claim.
*DVA – Holders of a Gold (unlimited conditions) or White (limited conditions) card will require a GP referral once every 12 months.
*Worksafe – Will require a referral from your GP supporting Osteopathic treatment and an initial certificate of capacity.
*TAC – Will require an active TAC claim number with details of your accident. If your accident occurred on or after the 14th of February 2018, you will be eligible for a NO MEDICAL EXCESS CLAIM. Please call us for more information about how we can help you with this.
Please note: Workcover and TAC claims will need to be approved by your agent. For Worksafe claims your employer medical excess must also be reached before we can process any claims on your behalf, otherwise out of pocket expenses will be required until we can confirm approval of your treatment through the insurance company. If you are unsure, please give us a call on 03 9704 7244 to discuss further.